Brighter Futures Start Here
We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.
Customs Manager
We're looking for a
Customs Manager
to lead our customs and biosecurity operations as part of our International Supply Chain team. In this role, you'll oversee a high-performing team responsible for ensuring accurate, compliant and timely import and export clearances—supporting our ability to deliver great products to customers every day.
What You'll Be Doing
Leading a team of Compilers and Classifiers to deliver accurate, compliant customs lodgements across air and sea freight.
Managing daily workflow, allocating tasks and ensuring clearance timelines and KPIs are consistently met.
Overseeing tariff classification, valuation, document accuracy and end-to-end compliance with the Customs Act, ABF, DAFF and related regulatory requirements.
Acting as the escalation point for complex entries, biosecurity holds and technical queries.
Ensuring >99% clearance before ETA and accurate classification ahead of freight forwarder due dates.
Identifying process improvements to reduce delays, improve data integrity and support operational efficiency.
Maintaining strong working relationships with ABF, DAFF and internal stakeholders across DC, Inventory, Merchandising and Finance.
Supporting a strong team culture through coaching, development, goal setting and ongoing performance feedback.
To be successful in this role you'll have
A current Customs Broker Licence and DAFF accreditation.
5–7 years' experience in customs, including working with ABF, DAFF and other regulatory agencies.
Experience supervising licensed brokers or customs coordinators.
Strong knowledge of tariff classification, valuation, FTA rules and biosecurity requirements.
Experience using systems such as Expedient, Microstrategy and Microsoft Office.
Excellent communication and stakeholder management skills.
A proactive, adaptable approach and a commitment to continuous improvement.
Benefits we'll offer you
Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.
A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings.
Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers.
We want you to feel rewarded for your commitment and hard work – eligible team members get the opportunity to participate in a bonus program.
We offer inclusive parental leave, and ongoing support offered through our partnership with Circle In for team members of all backgrounds and family circumstances.
A dynamic learning and support program.
Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor.
A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes.
Great career opportunities across the broader Wesfarmers Group.
We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.
We encourage you to tell us about any workplace adjustments that you would like, by emailing .
If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now
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