1. Personal Care Assistance● Helping with daily personal care activities such as bathing, dressing, grooming, and toileting.● Assisting with mobility, transfers, and positioning (e.g., from bed to wheelchair).● Administering medications as prescribed.2. Household Assistance● Assist with meal preparation and feeding if necessary.● Performing light housekeeping tasks (e.g., cleaning, laundry, dishes).● Helping with shopping for groceries and other necessities.3. Social and Emotional Support● Offering companionship and emotional support.● Assisting with social activities and ensuring the individual remains socially engaged.● Encouraging participation in community activities and events.4. Assistance with Transportation● Accompanying or driving the individual to medical appointments, recreational activities, or social outings.● Assisting with public transport or arranging other transportation options.5. Promoting Independence● Encouraging the development of life skills such as cooking, budgeting, or maintaining hygiene.● Supporting the individual in achieving their personal goals and enhancing their self-confidence.6. Medical and Health Monitoring● Monitoring for any changes in physical or mental health.● Assisting with exercise, physical therapy, or other health-related routines.● Reporting any health concerns to family members, caregivers, or healthcare professionals.7. Documentation and Communication● Keeping accurate records of support provided, including daily activities, medical treatments, and any incidents.● Communicating effectively with family members, caregivers, and other healthcare professionals.8. Advocacy and Rights Protection● Ensuring the individual's rights and dignity are always respected.● Supporting the individual in making their own choices and advocating for their preferences.9. Technical Support for BrightHR and CTARS● Helpdesk Services: Provide first-level technical support to staff, resolving issues related to hardware, software, network connectivity, and user access.● Device Setup and Configuration: Install, configure, and maintain computers, tablets, phones, and assistive devices used by staff and clients.● Troubleshooting: Diagnose and resolve technical issues that staff may encounter with office equipment, software applications, or internet access.● Remote Support: Offer technical assistance remotely for staff working in the field or from home.10. Emergency Response● Evacuation Procedures: Assist in the orderly evacuation of premises during emergencies, such as fire alarms or security threats.● First Aid: Provide basic first aid assistance if needed until emergency medical services arrive.● Crisis Management: Act swiftly in situations like fire, medical emergencies, or public disturbances, working in coordination with emergency services.
Employment Status: Full-time
Educational Requirements
* Certificate IV or higher in Disability Support, Community Services and Social Work, or related fields.
* Qualification: Certificate III or higher in Aged Care, Disability Care, Community Services, Social Work, or a related field.
* Working with Children Clearance (Ochre Card) – Must have or be willing to obtain.
* National Police Check – A current police clearance (issued within the last 6 months) is required.
* Current First Aid Certificate – Must have or be willing to obtain.
* Driver's License – A current NT driver's license is essential, as the role involves travel within NT, Darwin, and surrounding areas.
* Current Security License will be an added advantage.
Experience Requirements
* Minimum 1 year of experience as a disability services officer.
* Experience working with ASD (autism spectrum disorder) participants.
* Experience with Mental Health and Psychosocial Disability.
Additional Requirements
* Desirable Criteria:
* Experience working in rural or remote areas.
* Previous experience in disability and mental health support work.
* Strong interpersonal and communication skills, with the ability to build trusting relationships with participants and their families.
* Understanding of person-centered care principles for mental health or disabled individuals.
* Ability to work independently, manage time effectively, and respond to emergencies.
* Strong computer literacy for documentation and communication (Microsoft Office suite).
* Knowledge of local Indigenous cultures and issues facing Aboriginal and Torres Strait Islander families.
* Ability to understand a second language, particularly Indigenous languages, is highly regarded.
* Knowledge of local resources and services available to people with disabilities or mental health issues.
Why Join Us?
* Opportunity to make a meaningful impact on the lives of families in the Darwin community.
* Competitive salary based on qualifications and experience.
* Professional development through ongoing training and career growth opportunities.
* Supportive environment with a dedicated, caring team.
* Work-life balance with flexible rostering to suit personal and family needs.
Job Location: Darwin, Australia
Salary Range: $75,000 - $80,000
Compensation & Other Benefits
* Paid leave entitlements including annual leave, sick leave, carer's leave, and family/domestic violence leave.
Read Before Applying
Photograph must be enclosed with the resume.
Email: Send your CV to wale@borscommservices.com.au.
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