Job Title: Mentor - Community Coach
About Us:
Community Solutions Group makes a difference in people's lives, supporting them to achieve their goals and working with them on their pathway to possibilities.
About The Role:
You'll be a driving force in helping people overcome barriers and take confident steps into employment as a Mentor in our Workforce Australia Team. You'll work alongside individuals from all walks of life, helping them unlock their potential, build lasting independence and achieve real-world success.
Key Responsibilities:
* Provide individual mentoring, guidance and motivation at every stage of their journey
* Complete assessments, identify development opportunities and coordinate referrals
* Liaise with employers, training organisations and community networks
* Keep accurate records and ensure service delivery meets all quality and compliance standards
* Collaborate with your team to drive innovation, outcomes and continuous improvement
What We're Looking For:
Someone who is passionate about making a positive impact in the community and has a strong desire to help others succeed.
The Ideal Candidate Has:
Experience in a customer-focused industry, strong interpersonal and communication skills, with the ability to adapt to diverse needs and preferences.
About Community Coaching:
Community coaching is an approach that focuses on building meaningful relationships with customers, helping them navigate challenges, identify strengths and move forward with tailored action plans that connect them to employment, training or support services.
Why This Role Matters:
This role is crucial in helping individuals achieve their goals and improve their overall wellbeing. As a mentor, you will play a vital role in empowering them to take control of their lives and make positive changes.