We are a dedicated team of professionals, serving customers in numerous countries, working together to create and deliver some of the world's most loved beverages.
We assist our clients in their growth, and we continually invest in exciting new products, innovative technologies, and fresh ideas.
This enables us to delight the millions of people who enjoy our drinks every day.
About Your New Role
An exciting opportunity has arisen for a motivated and enthusiastic Field Service Technician to join our Equipment Service Team.
Reporting to the Regional North Field Service Manager, your role will be to respond to, and repair breakdowns of our beverage equipment located at client sites.
This may include Glass Door Coolers, Air Curtain Coolers, Fountain dispensing equipment, vending machines, frozen beverage equipment, and various coffee machines.
You will be required to travel extensively, with up to 3 weeks of away work per year.
Your base will be in Newcastle, but you may also be required to work in the Central Coast, Port Macquarie area, and Hunter Valley.
Key Responsibilities
Delivering Quality Service:
* Providing timely and accurate equipment service to clients
* Adhering to standard processes and accurate data entry
Maintaining Technical Skills:
* Actively participating in maintaining and developing technical skills
Safety First:
* Keeping yourself, your colleagues, our clients, and our consumers safe at all times
Quality Product Assurance:
* Maintaining a quality product through preventative maintenance and quality assurance activities
Project Ownership:
* Displaying ownership over allocated projects when/as required
Requirements
Candidate Profile:
* A positive attitude & team player
* Electrical or Refrigeration Trade qualifications (Flexible)
Essential Skills:
* Build and maintain effective professional relationships with internal and external clients
* Competent time management and organizational capabilities
* Ability to actively participate in continuous improvement
Benefits
We offer an attractive remuneration package, including
Employee Benefits:
* Employee Share Purchase program
* Paid parental leave and purchase leave options
* Free monthly product allowances to share with family and friends
Wellbeing and Health Benefits:
* Fitness passport
* Access to employee assistance program (and counseling services)
* Discounts with customers, including Microsoft, Hertz, GoGet, and Estee Lauder