1 day ago Be among the first 25 applicantsDirect message the job poster from Orana Australia LimitedAre you a passionate and driven leader ready to make a real impact in the lives of people living with disability?JoinOrana Australia, a trusted disability support provider, as aService Managerin the beautifulRiverland region. Help shape the future of person-centred care and lead a team dedicated to supporting individuals to live meaningful and independent lives.About the RoleAs aService Manager, you will lead a diverse team of Team Leaders and Client Coaches, overseeing Supported Independent Living (24-hour support), In-Home Services, and Respite care. You’ll be the driving force behind high-quality, person-centred support, ensuring services are compliant with the NDIS Practice Standards and reflect Orana’s values of inclusion, dignity, and empowerment.This role will see you engaging with clients, families, carers, and allied professionals to ensure supports are tailored, effective, and evolving to meet individual needs. Your leadership will shape a culture of excellence, collaboration, and growth.Key Responsibilities·Provide day-to-day leadership and operational management across multiple service types.·Coach, support and develop Team Leaders and front-line staff to deliver consistent, high-quality services.·Build strong relationships with clients, families, and stakeholders to enhance service outcomes.·Ensure compliance with NDIS requirements, best practice guidelines, and organisational policies.·Lead workforce planning, recruitment, performance management, and continuous improvement initiatives.·Support staff training and ensure team capacity aligns with client needs and funding arrangements.·Maintain high standards in documentation, client planning, risk management, and quality assurance.What You’ll Bring·Certificate IV in Disability or a higher-level qualification in disability or human services.·Strong leadership experience managing disability or health support teams.·Deep understanding of NDIS Practice Standards and the delivery of person-centred supports.·Excellent communication and stakeholder engagement skills.·Experience with rostering, budget management, and performance reporting.·Commitment to quality, safety, continuous improvement, and human rights.·Bachelor in Developmental Education, Social Work, or similar.·3+ years in a similar management role in the disability sector.·Understanding of SIL, SDA, MTA and Person Centred Active Support.·Experience in complex care environments and client behaviour support.Requirements·Valid Driver’s Licence (willingness to travel within the region as needed).·NDIS Worker Check, National Police Clearance, and First Aid Certification.·Medication Administration and CPR Certification.·Willingness to undertake some out-of-hours on-call responsibilities.Why Join Orana?At Orana, we’ve been supporting people with disability across South Australia for over 75 years. We are committed to empowering our clients and creating inclusive communities where every person can live the life they choose. Working with us means being part of a values-driven organisation that genuinely makes a difference — every day.·Meaningful leadership role in a vibrant regional setting·Supportive, collaborative culture·Access to salary packaging benefitsApplicants are encouraged to submit a cover letter accompanying their resume.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeIndustriesNon-profit OrganizationsReferrals increase your chances of interviewing at Orana Australia Limited by 2xGet notified about new Service Manager jobs in Loxton, South Australia, Australia.We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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