Retail Customer Service Officer Relief Job Description
This is a key position in our retail teams, helping Australians service their own businesses and keep millions of people connected.
* Key Responsibilities:
1. Perform customer sales and service transactions accurately and efficiently.
2. Manage high value transactions to ensure seamless customer experiences.
3. Conduct identity services transactions with the highest level of professionalism.
4. Promote products and services to customers by showcasing their benefits and features.
5. Assist with mail lodgements and administrative duties to maintain a smooth workflow.
What We're Looking For:
* You will have excellent communication and interpersonal skills to build strong relationships with customers.
* Aptitude for working in a fast-paced environment and handling multiple tasks simultaneously.
* An eye for detail to ensure accurate transaction processing and data management.
* The ability to work as part of a team and provide support when needed.
* Basic computer skills to use point-of-sale systems and other software applications.
About This Role:
This role involves working directly with customers, responding to their queries and resolving any issues they may encounter.