Company Description
Customs Agency Services (CAS) is Adelaide's leading International Logistics Provider and Customs Brokerages, approaching 50 years of strong industry relationships. As a division of Mondiale VGL Group, CAS offers end‐to‐end freight and logistics services—including pick‐up, air and sea freight, customs clearance, warehousing and transport—to customers across Australia. With over 1,500 employees in 13 countries, a diverse workforce, and a commitment to excellence, CAS sets the benchmark for service to importers and exporters.
Job Description
As an International Logistics Coordinator, you will play a pivotal role in ensuring the smooth and efficient movement of goods across different modes of transport. Your responsibilities will include coordinating logistics operations, managing cargo movements, liaising with carriers and clients, and overseeing compliance with domestic and international regulatory bodies. You will work in a collaborative environment where logistics planning, problem‐solving, and customer service are essential.
Tasks & Responsibilities
* Act as a point of contact for customers, addressing inquiries and resolving issues related to freight operations promptly and professionally.
* Coordinate with overseas agents, carriers, cargo terminals, and other relevant parties via email and telephone to facilitate smooth communication and efficient handling of international freight shipments.
* Produce quotations based on client needs and ensure billing is completed accurately in accordance with the quotation and costs.
* Ensure timely lodging of cargo reports to prevent penalties and maintain compliance with Customs legislation.
* Maintain strict adherence to all relevant security regulations for both import, export and domestic shipments, ensuring compliance and security standards are met at all times.
* Collaborate with internal teams to streamline processes and ensure all necessary documentation and procedures are in place for the safe and timely movement of cargo.
Qualifications
* Excellent verbal and written communication skills.
* Experience with CargoWise One is preferred but not essential.
* Advanced Excel and Office 365 skills.
* Recent international logistics experience in Australia with a freight forwarder.
* Above average customer service skills and a positive, friendly nature.
* Current police check or ability to complete one immediately.
* Dedication, passion and drive to continue a career in a challenging and dynamic environment.
Additional Information
• Be part of a dynamic and growing team in a global company with over 40 years of industry expertise.
• Join a supportive, energetic environment where no two days are the same.
• Build a career where your impact drives the future of the logistics and freight teams.
Why Customs Agency Services & Mondiale VGL?
We believe our people are our greatest strength and the diversity of our team is central to how we grow and succeed. We're committed to building an inclusive culture where everyone feels respected, supported, and able to thrive. With operations spanning the globe, we know we're better together when our team reflects the diversity of the communities and customers we work with every day.
If you're passionate about client service and ready to take your career to the next level, we'd love to hear from you! Apply now and be part of the team at Customs Agency Services.
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