Ict delivery manager, executive level 1, ict (canberra)

Canberra

Applications close 4 November 2024

About the Department

The Department of Industry, Science and Resources and our broader portfolio are integral to the Australian Government's economic agenda. Our purpose is to help the government build a better future for all Australians through enabling a productive, resilient and sustainable economy, enriched by science and technology. We do this by:

• Growing innovative & competitive businesses, industries and regions
• Investing in science and technology
• Strengthening the resources sector.

The APS and the department offer a clear direction and meaningful work. You will be able to create positive impact in people's lives whilst contributing to improved outcomes for Australia and our people.

If you would like to feel a strong connection to your work and you are accountable, committed and open to change, join us in shaping Australia's future.

Please see the APSC's APS Employee Value Proposition for more information on the benefits and value of employment within the APS.

About the team

The Chief Information Officer Division (CIO Division) is an exciting, fast‐paced division that drives the digital agenda for the Department of Industry, Science and Resources. Leading the delivery of the department's digital offerings, the CIO Division partners with business areas and stakeholders to:

• Realise the digital policy objectives of the Department
• Define the Departments digital landscape
• Drive the innovation and transformation of its IT services

The ICT Operations Branch sits within the Chief Information Officer Division (CIOD). It is responsible for managing the department's ICT services and transforming its digital landscape.

The branch is comprised of teams that support:

• Network and Infrastructure
• Digital Delivery and Governance
• Server Operations
• Corporate systems
• Cloud Platforms
• Corporate and Digital Support (service desks)
• Desktop and Executive ICT Support
• IT Service Management
• Regional ICT support for remote sites

The opportunity

We are looking for a dynamic and experienced Delivery Manager to oversee team deliverables and ICT operations projects within Networks and Infrastructure Platforms Section.

What's in it for you?

• Strong understanding of ICT infrastructure and systems integration.
• Proven experience as a Delivery Manager, Project Manager, or similar role in ICT operations projects.
• Ability to manage multiple projects simultaneously, prioritise effectively and adapt to changing demands.
• Strong stakeholder management skills with effective communication within leadership groups to achieve shared goals.
• Excellent interpersonal skills, and a track record of leading teams to deliver positive outcomes.
• Ability to cultivate an inclusive work workplace that values diverse perspectives.

What you will do

As Delivery Manager, your responsibilities will include:

• Partner with business areas across the department to deliver high quality digital services and develop strategic future‐focussed product and hardware roadmaps.
• Developing and implementing workplans that provide strategic direction for the work area, including the management and allocation of resourcing.
• Managing financial budgets, lead procurement and recruitment activities.
• Monitoring work progress and performance, proactively resolving issues for smooth execution.
• Conducting regular check‐in meetings and providing updates to executives and stakeholders.
• Managing stakeholder communication and expectations of team deliverables.
• Prioritising effectively to ensure deliverables and outcomes are achieved.
• Maintaining expertise in relevant areas to guide activities effectively.
• Mentoring and coaching project team members to foster a collaborative and productive work environment.
• Implementing best practices and continuous improvement initiatives to optimise ICT operations and project delivery processes.

Eligibility

Note that there may be occasional after hours work as a part of this role, to assist in the coordination of releasing changes.

Notes

The department does currently offer flexible work opportunities for many roles. This vacancy is Canberra based, although versatile or remote work arrangements may be considered. Please reach out to the contact officer to discuss this further.

A merit pool may be established and used to fill future vacancies within 18 months from the date the vacancy was first advertised in the Gazette.