Company:Marsh
Description:
We are seeking a talented individual to join our HONAN Strata team at Marsh. This role will be based in Melbourne office. This is a hybrid role that has a requirement of working at least three days a week in the office.
In this role you will be responsible for contributing to business growth objectives of Honan Insurance Group by development of new business and retention of existing business, specifically in nominated accounts within the Strata team. While servicing a portfolio of accounts as allocated by the Client Manager or other senior manager within the function, ensuring high quality customer service while coordinating, managing, and developing Client Executives, Service Executives and Administrative staff.
We will count on you to:
* Assist with the development, implementation, and management of insurance programs that accurately address client needs.
* Actively support the growth of additional business from existing portfolios.
* Implement account retention, renewal, broking, and defence strategies.
* Ensure timely and accurate production of invoices, policy accounting information, quotations, and other documentation.
* Develop and maintain client relationships while understanding their business and insurance needs.
* Help in all aspects of client service to key internal stakeholders.
* Deliver accurate and efficient administration and technical support, including insurance placement documentation and premium funding documentation.
* Analyse and work with data to support decision-making.
* Build effective working relationships with our internal broker network.
What you need to have:
* High level of accuracy and attention to detail.
* Excellent organizational skills with the ability to prioritize workloads and meet tight deadlines.
* Strong communication and numerical skills, with a proven track record of delivering high-quality customer service.
* Flexibility and a team player mentality, fostering close partnerships with onshore and offshore colleagues.
* Ability to work under pressure and maintain clear communication with various internal and external stakeholders.
* Proficiency in Microsoft Word, Excel, and PowerPoint.
What makes you stand out:
* Ability to develop and maintain meaningful working relationships at all levels
* Thorough technical knowledge of relevant lines of insurance and associated legislation
* Strong organizational and communication skills, both written and verbal
* Ability to identify and develop new business opportunities
* Developing coaching and mentoring skills
Why join our team:
* We help you be your best through professional development opportunities, interesting work and supportive leaders.
* We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
* Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
About MARSH:
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
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