**About the Role**
Casual/Ongoing position with a great hourly rate and secure parking provided on site for your shifts
- 100 Skyring Terrace - Newstead
- Mon/ Wed/ Fri shifts commence at 4:30pm and finish around 10pm
- Tues/ Thurs shifts commence at 5:30pm and finish around 7:30pm
- Shifts are 5 days per fortnight
- Full training provided
The primary purpose of this role is to process cheques to enter into the digital channel for clearance within required service level timeframes determined for daily cheque clearances. This role will be largely autonomous and will report to a manager offsite.
This role will require a self starter who is keen to get in and compete the work within the required timeframes all with a zero percent error rate. This position will require you to complete data entry tasks and operate scanning equipment.
The successful applicant will also require strong computer skills, specifically in Excel and programs relating to scanning equipment and a high level of confidentiality.
There is the potential to pick up additional work following on from this project.
1 week's full training will also be provided upon commencement of the role.
**About you**
- Self motivated and able to work as part of a "virtual team"
- Ability to communicate effectively and convey information through different mediums
- Highly adaptable; with a willingness to respond to the changing needs of the business, its customers and its people
- Attention to detail
- Ability to work within defined policies and procedures
- Ability to multi-skill and remain open-minded, agile and flexible in a dynamic environment
- Flexibility and Reliability for urgent requests
- You will need reliable means of Transport
**About Us**
BOQ is one of Australia's leading regional banks and provides a genuine alternative for Australian financial services customers and employees. Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.
BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.
BOQ's Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.
Since 2021 BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).
**Our Benefits**
- Versatile working arrangements
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Paid volunteer days
- Purchase annual leave
- Discounted private health insurance plan
- Employee Assistance Program (EAP)
- 5 employee diversity network groups focusing on: First Nations Reconcilation Council, Proudly ME (LGBTIQA+), Multicultural, Gender and Early Career
- BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index
**How to Apply**
The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.
If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.
Job Reference: BOQ02402
📌 Digital Customer Service Officer - Qld
🏢 Bank of Queensland
📍 Brisbane