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Senior customer service executive

Wodonga
beBeeCustomerService
Customer Service Manager
Posted: 28 August
Offer description

The Senior Customer Service Executive plays a pivotal role in overseeing all customer service and support services within Victoria.


Key Responsibilities:

* Manage customer service operations across multiple sites in Victoria, ensuring seamless delivery of services
* Ensure the organization meets contractual obligations, operational expectations, performance measures, and financial management standards
* Deliver exceptional support to customers undertaking activities in the field, fostering strong relationships and trust


Requirements:

* Proven experience in managing operations and warehouse management systems, with a focus on process improvement and efficiency
* Australian citizenship and eligibility for Australian AGSVA Security Clearance
* Ability to lead high-performing teams and ensure safe work procedures, minimizing risks and maximizing productivity
* In-depth understanding of warehousing and management systems, with experience in delivering results-driven solutions
* Demonstrated ability to deliver exceptional customer service, with a customer-centric approach and a passion for excellence


Benefits:

* Prominent opportunities for professional growth and development
* Collaborative and dynamic work environment
* Competitive remuneration package and benefits

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