Technical Support Role Overview
Gippsland Water prioritizes exceptional customer service, and we're seeking a skilled Technical Support Analyst to ensure timely resolution of system issues and customer requests.
This role plays a pivotal part in driving organisational transformation by supporting digital enhancement projects.
Key Responsibilities:
* Deliver prompt, accurate, and proactive service to corporate business systems end-users
* Contribute to the success of organisational transformation initiatives
Required Skills and Qualifications
To excel in this position, you'll need:
* 3-5 years' experience in a similar technical support role
* A commitment to providing excellent customer service
* Proficiency in using Structured Query Language (SQL) against relational databases
* Effective communication and collaboration skills
Employee Benefits
We offer a comprehensive range of benefits that enhance your work-life balance and professional development.
Our organisation values diversity and inclusivity, creating a workplace where everyone feels valued and empowered to contribute their best.
Why This Role?
This Technical Support Analyst role offers an exciting opportunity to make a meaningful impact on our customers' experiences and drive business growth.
Join our team and be part of a dynamic and supportive environment that fosters continuous learning and professional growth.