Overview
This position reports to the Senior Service Technician.
This role exists to provide our customers with impeccable servicing of their cherished coffee machines.
This position will be a mix of in-house and on-the-road servicing.
Responsibilities
Servicing of Machines & Equipment
Manage stock in Workplace and Vehicles
Machine & Equipment Parts / Stock Management
Welcoming clients upon arrival and being courteous throughout all client interactions
Providing guidance and advice on machinery and products, upselling where appropriate to ensure meeting customer needs
In addition to the above position-specific responsibilities, all members of the team are required to undertake any other reasonable duties and responsibilities within your capability and skills, when requested to do so.
Qualifications
Certificate III qualification in motor, electrical or similar mechanics.
Electrician and/or Electro technology Cert 3
Experience with computerised POS;
Knowledge of Microsoft Office applications
Flexibility to multi task & work unsupervised
High attention to detail & accuracy
Prior experience working with machines (of any kind), to build basic understanding of machine parts and operations will be beneficial
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