Career Snapshot
Location: Rockhampton Airport, QLD
Pay: $33.38ph + Loadings + Bonuses
Culture: Supportive, Friendly, and Inclusive
Training: Entry-Level Opportunity with Full Training Provided
Growth: Global Company with Career Growth Potential
About the Role
In this role you will be the face of our brand! You'll interact with our customers at the rental counter, complete rental bookings, and respond to general customer inquiries.
What You'll Do
* Establish customer car rental needs by actively listening
* Review ABG's various add on's and services to determine what may best suit the customer
* Communicate rental procedures and guidelines effectively
* Complete rental bookings in a timely, efficient and accurate manner
* Answer customer questions and inquiries
* Prepare the interior and exterior of vehicles (cleaning, washing, vacuuming)
* Re‐fuel gas tanks, check fluid levels and tire conditions along with pressure and tread depth
* Assess vehicle for potential new damages and report per ABG's vehicle damage procedure
What We're Looking For
* A full and valid Australian driver's licence
* Availability to work a rotating roster (including weekends, evenings, and public holidays)
* Experience in customer service, retail, hospitality, or sales is a plus
* Ability to work in a fast‐paced environment while delivering exceptional service
* Comfortable using computer systems to manage bookings and rental information
* Strong attention to detail and ability to follow procedures
Perks & Benefits
Compensation: $33.38ph + Loadings + Bonuses
Wellbeing program: life insurance, discounted health cover & superannuation options
Discounts: retail, fitness, cinema, and more
Employee discounts: on car rentals across Avis Budget Group
Mental Health Support: 24/7 via Employee Assistance Program (EAP)
Training: Comprehensive training to help you succeed and grow
Location: Rockhampton, Queensland, Australia
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