Let's get to know each other
Who are we?
At Fantastic Furniture, we're all about making life fantastic for our team and our customers.
Our success is driven by our people — a passionate, capable team across stores and support functions who love helping customers create a home they love. We're learners, collaborators and changemakers who value growth, diverse perspectives and working together to achieve better results. Most importantly, we embrace continual improvement, because our future depends on it.
Joining Fantastic Furniture means becoming part of a fun, supportive and driven team that genuinely wants to see you — and the business — succeed.
Your New Role
Senior Store Team Member – Burwood
We're excited to offer an opportunity for an experienced retail professional to join our Burwood store as a Senior Store Team Member.
In this role, you'll be a key support to the Store Manager and leadership team, contributing to the smooth day-to-day operation of the store. You'll lead by example on the shop floor, support newer team members, and help maintain high standards across customer experience, safety, visual merchandising and stock presentation.
You'll use your experience to proactively identify opportunities to improve processes, support team capability, and deliver a consistently fantastic shopping experience. While this is not a formal management role, you'll play an important leadership presence within the store.
About You
You bring 2+ years' retail experience and are confident operating in a senior or trusted team member role. You're passionate about customer service and take pride in doing things the right way.
You:
Lead by example and naturally support and guide others
Deliver a consistently high standard of customer experience
Are confident with store procedures, safety standards and daily operations
Communicate clearly and handle challenges with professionalism
Are committed to learning, development and continuous improvement
Put the safety and wellbeing of customers and team members first
Completion of a Cert III in Retail (or willingness to undertake) is highly regarded, along with a proactive, positive attitude.
Why it's fantastic to join us
Learn and GrowWe believe in continuous learning. This role offers exposure to all aspects of store operations, with opportunities to develop your skills through on-the-job learning and mentoring from store leadership.
Welcoming TeamsBe part of an inclusive, supportive and fun team that works together to make a real difference in our customers' homes.
Stay Safe and HealthyYour wellbeing matters. We support work/life balance and offer access to health and wellness programs, including discounts on health insurance.
Our Products in Your HomeEnjoy exclusive team discounts on Fantastic Furniture products.
Blend Work and LifeWe work flexibly with our teams to stay connected, supported and balanced.
Building CareersWhether you're looking to step into leadership or broaden your retail skillset, we offer genuine career development opportunities.