As a senior team leader, you will oversee a diverse group of employees in a fast-paced retail setting. Your role will contribute significantly to achieving daily business objectives by coaching teams to drive performance outcomes. You will create memorable experiences for customers by utilizing visual merchandising techniques that align with store marketing strategies.
About the Role
The ideal candidate will have prior leadership experience in retail, overseeing a department or similar. They must possess a strong passion for customer service and merchandising standards. This position is results-driven, requiring the ability to achieve goals by collaborating closely with your team.
Responsibilities
* Lead a team of direct reports
* Set an example of excellent customer service and support the team in delivering friendly and helpful advice to customers
* Coach the team on effective service behaviors
* Assist with inducting and training new team members
* Evaluate and ensure that merchandising standards meet business requirements