This is a relocation role to Mudgee, NSW, accommodation may be provided, open to discussion Median Rental Rates Houses: Median weekly rent: ~$585–590 /week (based on ~450 listings) Breakdown by bedrooms: 2 bed ~ $480 pw, 3 bed ~ $560 pw, 4 bed ~ $670 pw The venue and company This standout venue in Mudgee NSW is recognised for delivering high-quality experiences, from premium hospitality and community events to industry-awarded excellence. Recently refurbished and future-focused, the team is preparing for the next phase of growth with a clear vision, strong leadership, and deep community ties. With a strong foundation already in place, they’re now seeking a seasoned and people-focused Operations Manager to help drive performance, elevate guest experience, and build on the venue’s dynamic, community-led identity. Whether you're looking for a lifestyle shift, a leadership challenge, or the chance to make a genuine impact in a thriving regional venue, this is an opportunity to bring your passion for operations, people, and service to a role with long-term career potential. The position This is a full-scale operational leadership role, suited to someone who thrives in a fast-paced, hands-on environment and is ready to shape the future of a growing, multi-faceted venue. Reporting directly to the CEO and overseeing a large front-of-house team, you’ll take the reins of day-to-day operations; from customer experience and rostering, to team development and service delivery. You’ll work closely with the event and gaming managers, supporting an already successful business while driving performance across the board. There’s a strong emphasis on people leadership, bringing a calm, coaching presence that helps the team grow and deliver exceptional service. Whether you're on the floor during a packed Friday night event, guiding new team members, or collaborating on forward-facing improvements, your work will have tangible impact across the venue. What you’ll bring Proven leadership experience in a high-volume hospitality environment (club, pub, or any venue that has gaming) Strong understanding of operations across food, beverage, gaming, and events Confident, people-first leadership style with excellent communication skills Operational strengths in rostering, labour cost control, and compliance A flexible, solutions-focused mindset and willingness to get hands-on when needed Motivation to lead in a regional location and engage with a tight-knit community The benefits This is more than just another venue leadership role, it’s a chance to step into a community-driven business that rewards initiative and backs its people. With a generous salary up to $140K, 5 weeks annual leave, meals on shift, and flexible rostering, you’ll also have access to industry conferences, development programs, and regional networking opportunities. Relocation support is available, including potential short-term accommodation. You’ll be joining a stable and supportive leadership team with the autonomy to make your mark and the backing to succeed in your career.