Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
You will lead our Social Services territory in Federal Government, with responsibility for producing new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies, and completing field-based sales activities within a defined set of prospects, territory, or vertical.
What you get to do in this role:
* Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
* Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialists, Success resources, Partners, and Marketing, etc.)
* Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their IT roadmap
* Identify the right specialist/support resources to bring into a deal, at the right time
Qualifications
To be successful in this role you have:
* Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
* 10+ years of sales experience within software OR solutions sales organization
* Experience establishing trusted relationships with current and prospective clients and other teams
* Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships
* Experience achieving sales targets
* The ability to understand the "bigger picture" and our plans around IT
* Experience promoting a customer success focus in a "win as a team" environment
* Willingness to travel up to 50%
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in-office) are categories assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin, or other protected categories by law.
Accommodations
If you require a reasonable accommodation to complete any part of the application process, please contact globaltalentss@servicenow.com.
Export Control Regulations
Positions requiring access to controlled technology may require export control approval. Employment is contingent upon obtaining any necessary export licenses.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
#J-18808-Ljbffr