Randstad are proud to currently be partnering with a large State Government Department in recruiting an business Support officer A03 longreach
Desirable requirements:
* Problem-solving
* Multitasking
* Exceptional customer service, active listening and verbal and written communication skills
* Phone Skills
* De-escalation Skills.
* Problem Solving Skills.
* Strong time management and decision-making skills
* Being able to collaborate and work in a team.
* Microsoft Office Skills/Knowledge: Excel, Word, Teams
Duties:
* Provide efficient and high standards of customer service to clients customers.
* Undertaking travel bookings including flights, accommodation, charters, ferries and car hire within required time frames.
* Effectively monitor and manage internal and external correspondence, incoming and outgoing telephone calls and ensure responses are provided within required time frames.
* Willingness to work within a fast-paced environment with KPI’s and mechanisms to measure and monitor performance.
* Ability to connect with industry, local suppliers and internal and external stakeholders to ensure the timely and effective delivery of services.
* Demonstrate professionalism and be a positive contributor to a great team and culture while being prepared to perform recurring work.
* Be dedicated to customer satisfaction, and within boundaries, develop an outcome which achieves both customer and business objectives.
* Ensure high standards and accuracy when compiling documents and reports or updating records and information systems (i.e. in Ellipse and Microsoft Office).
* Demonstrate initiative and be a team player by appropriately handling enquiries to senior staff in their absence within expected timeframes.
* What You'll Receive
* $50.37+ per hour plus super
* Longreach location
* Learn specialist skills and knowledge
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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