The job description provides a comprehensive overview of the role, organization, and values.
However, it could benefit from improved formatting for better readability and focus.
The content is relevant and covers the responsibilities and organizational ethos adequately.
Minor adjustments can enhance clarity and structure, especially in separating sections and emphasizing key points.Below is a refined version with improved formatting:Emergency Department Administration Officer – CasualJoin the Princess Alexandra Hospital team as an Emergency Administration Officer – Casual.
Provide and maintain highly responsive and effective administrative support and customer service to the 24-hour Emergency Department.About Metro South HealthWe are the major public healthcare provider for Brisbane's south side, including Logan, Redlands, and the Scenic Rim.
Operating five major hospitals and a range of community, specialty, and statewide healthcare services, we are renowned for teaching and research excellence.Our dedicated team cares deeply about our community.
We aim to make a difference—saving lives, changing lives, and working together to achieve the best outcomes.
We are bold, innovative, collaborative, and inspiring.We value diversity and encourage applications from people of all genders, ethnicities, ages, abilities, languages, sexual orientations, and family responsibilities.
We are committed to creating an inclusive workplace and are proud of the community we serve.
We believe we are better together.Join us at Metro South Health to be part of a world-class, dynamic, and growing health service that embraces technology, excellence in healthcare, teaching, research, and empowerment of our staff.About The RoleFulfill the accountabilities and responsibilities of this role in line with Metro South's purpose and objectives.Attend to patients, family members, the public, police, and ambulance services by directing them to appropriate treatment or assistance.Respond to general reception enquiries by answering calls and accurately transferring messages to support patients and staff.Support medical and nursing staff by assisting with administrative duties.Conduct patient interviews to verify information and financial details, completing the Patient Election Form (PEF) process.Receipt monies according to department protocol, including assisting ineligible patients and collecting deposits for hospital equipment loans.Consult with patients to obtain correct details for admissions and record information accurately into hospital information systems.Find out more about the role and how to apply in the attached Role Description.Our ValuesOur core values—Integrity, Compassion, Accountability, Respect, Engagement, and Excellence—shape our culture.
They guide our decision-making, behavior, interactions, and care delivery to patients every day.BenefitsWe offer rewarding career opportunities across clinical and non-clinical areas, providing a safe, satisfying, flexible work environment that promotes a healthy work-life balance.
Benefits include:Higher employer superannuation contributions (up to 12.75%)Access to salary packagingFlexible working arrangementsCompetitive salary rates with annual incrementsLearn more about working at Metro South: group: Administration
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