Position Overview:
As a Housekeeping Attendant, you will play a key role in delivering an outstanding guest experience by maintaining the highest standards of cleanliness and service. You'll work closely with your team to ensure guest rooms and service areas are immaculate, assisting guests with their needs, and ensuring that every guest leaves with a positive impression of their stay. If you have a passion for hospitality, enjoy working in a dynamic environment, and have a keen eye for detail, we'd love to hear from you
Key Responsibilities:
* Cleaning & Maintenance: Responsible for the cleanliness of assigned guest rooms and service areas, ensuring they meet hotel standards and procedures.
* Guest Interaction: Respect guest privacy, assist with their requests, and ensure their needs are met promptly and professionally.
* Teamwork: Work efficiently with all hotel departments, maintaining good relationships with your colleagues and ensuring seamless service delivery.
* Operational Excellence: Maintain a tidy, well-stocked trolley, report any maintenance issues, and ensure your work area is safe and clean at all times.
* Guest Satisfaction: Strive to exceed guest expectations by providing quality service and promptly addressing any complaints or concerns.
* Physical Tasks: Assist with heavy lifting, moving furniture, and other physical tasks as required, ensuring safety at all times.
What We're Looking For:
* Passion for Service: A genuine love for hospitality and commitment to delivering top-quality customer service.
* Attention to Detail: A keen eye for cleanliness and order, with a strong sense of responsibility in maintaining high standards.
* Positive Attitude: A team player with a positive and optimistic attitude, contributing to a fun and collaborative work environment.
* Organizational Skills: An ability to juggle multiple tasks, stay organized, and keep a strong focus on the task at hand.
* Physical Stamina: Ability to lift, carry, push, pull, and move objects weighing up to 22 kilograms, and assist with heavier tasks when needed.
* Flexibility: Willingness to embrace new sustainability initiatives and adapt to evolving workplace demands.
Job Type: Casual
Pay: $24.95 – $42.03 per hour
Expected hours: 15 – 30 per week
Work Location: In person