Freelance Community Manager
Status : Full-Time / Output-based (40 hours / week)
Schedule : 7 : 00 AM to 4 : 00 PM Philippine Standard Time (Mon-Fri)
Why choose Remote Staff?
100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
15 years in the remote work industry. We've helped more than 8K Filipinos establish virtual careers with international clients since 2007.
Competitive and negotiable compensation (depending on skill level & experience)
* Terms and conditions apply.
Role Objective
The Community Manager will be responsible for engaging with our audience, fostering meaningful relationships, and creating a safe and inspiring space for people to connect with our brand and with each other. This role blends creativity, empathy, and strategic thinking to drive engagement, retention, and advocacy
Responsibilities
Community Engagement & Growth
Build and maintain strong relationships with members across social media, forums, and private groups (e.g., Facebook, Instagram, YouTube, LinkedIn, etc.).
Moderate discussions, answer questions, and provide thoughtful support to community members.
Drive membership and participation in our online platforms and live events.
Content & Storytelling
Collaborate with the content team to align community conversations with brand campaigns, programs, and values.
Identify inspiring member stories to highlight and share with a wider audience.
Generate creative ideas for community-driven initiatives (e.g., challenges, spotlights, user-generated content).
Event & Program Support
Organize and promote online events, workshops, and live Q&A sessions.
Support offline events and experiences that bring the community together.
Insights & Strategy
Gather feedback, trends, and insights from the community to help inform company decisions.
Track and report on engagement metrics, sentiment, and growth opportunities.
Develop strategies to improve retention, satisfaction, and loyalty.
Qualifications
Proven experience in community management, social media, or customer engagement.
Excellent communication skills with empathy and emotional intelligence.
Creative thinkers with the ability to energize and inspire others.
Strong organizational and problem-solving skills.
Familiarity with community tools / platforms (Facebook Groups, Discord, Slack, Circle, etc.).
Passion for personal growth, resilience, and the Yes I Can philosophy.
Has the necessary technical requirements to enable a work-from-home setup. Visit remotestaff.ph / faq for more info
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