Job Title: Business Development Manager, Strategic Partnerships
About the Role:
We are seeking a highly skilled and experienced Business Development Manager to join our Wholesale Partners & Brokers Team in Western Australia. This is a key role responsible for managing and growing our National and Global Wholesale Partners.
Main Responsibilities:
* Develop and execute strategies to drive multi-modal transport revenue growth with a targeted focus on eCommerce spend
* Understand customer goals and business needs, and position tailored solutions to unlock value
* Lead contract negotiations and annual rate reviews with senior decision-makers
* Identify opportunities for cross-sell and upsell across domestic and cross-border services
* Partner with pricing, solutions, and operations teams to develop comprehensive proposals
* Manage contract renewals and overall commercial health of accounts
* Engage regularly with customers to ensure satisfaction and continuous improvement
* Prepare and present sales and performance reports
* Maintain accurate pipeline and forecasting in CRM (e.g. Salesforce)
* Lead customer meetings and planning sessions using sales tools and templates
Key Qualifications and Experience:
* 5-8 years' experience in face-to-face B2B sales or account management
* Strong commercial and financial acumen
* Proven track record managing complex accounts and delivering growth
* Excellent communication, negotiation, and relationship-building skills
* Ability to influence at senior executive level (internally and externally)
* Experience working with cross-functional teams to deliver client solutions
* Degree in Business, Sales, Logistics or Marketing preferred
* CRM experience (e.g. Salesforce) essential
Desirable Skills:
* Experience working in multi-modal logistics, eCommerce, or supply chain
* Background managing global or high-value enterprise accounts
* Experience leading complex sales and implementation cycles
* Ability to work across multiple time zones and geographies
* Mandarin and/or Cantonese language skills highly desirable due to global customer base