Job Title: Assistant Director - Case Management Leadership
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This role requires a high degree of leadership, strategic thinking and excellent communication skills. You will lead a team to ensure statutory timeframes are met, providing direction and delivery of case matters within these frames.", "
Key Responsibilities:
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* Manage team workflow to meet statutory deadlines.
* Provide strategic direction and deliver case matter within statutory timeframes.
* Analyse tribunal documents for information integrity.
* Offer expert guidance on complaints and organisational operations.
* BUILD and maintain stakeholder relationships.
* Direct actionable points, such as medical assessments or specialist consultations.
* Manage staff and work priorities, provide team leadership and mentoring.
* Develop ministerial and parliamentary briefs, reports and business cases.
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Required Skills and Experience:
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* Previous experience in tribunal or legal case work environment.
* Team management and leadership experience in communications and engagement.
* Strong communication and interpersonal skills.
* Excellent time management and ability to work autonomously and within a team.
* Good interpersonal skills and able to communicate with stakeholders at all levels.
* Attention to detail and accuracy.
* Ability to manage large caseloads within critical timeframes.