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Senior manager dispute resolution

Geelong
InTAC
Posted: 14 December
Offer description

Senior Manager Dispute Resolution & Litigation

* Full time fixed term role (3 year executive contract)
* Geelong office location with flexible hybrid working
* Attractive executive remuneration package

Help improve the everyday everyday.

Right now we're seeking a Senior Manager Dispute Resolution & Litigation who will continue to play their part in caring for the lives of everyone on Victoria's roads. Someone who will bring their authentic selves to work, stand up for what's right and collaborate in a team to improve the everyday for Victorians, our colleagues and our partners.

Find out more about our shared purpose and what drives everyone of us.


About the role

The Senior Manager Dispute Resolution & Litigation leads the TACs Dispute Resolution & Litigation branch responsible for originating motions, common law, statutory benefits, prosecutions, alternative dispute resolution and associated administrative functions. You will ensure high‑quality, efficient and cost‑effective legal services are delivered while driving cultural and operational improvements.

Much of your impact will be made through collaboration outside the branch, acting as a strategic partner with internal stakeholders to enhance services and with external stakeholders including key legal bodies and TACs panel firms to drive performance in innovative ways. You will also play a key role in leading transformation initiatives, including implementation of the optimised TAC Protocols that improve client outcomes and position TAC as a leader in social insurance legal services.

This is a highly influential leadership role requiring strong strategic capability, systems thinking and exceptional influencing skills. You will balance delivering outcomes today with shaping the future direction of dispute resolution and litigation at the TAC.


About the Team

This role is part of the Resolutions Group within the Clients division dedicated to achieving efficient, just and cost‑effective injury recovery and independence outcomes for those injured in transport accidents.

You will lead a proven high‑performing branch of over 50 people, including 8 direct reports (one Branch Coordinator, three Team Managers and four Senior Legal Managers). The branch has consistently delivered strong culture and engagement results, including record OCI and EOS outcomes, and is well‑placed to continue evolving under your guidance.

Reporting to the General Manager Resolutions – a leader who values autonomy, collaboration and adaptability – you'll have the trust and clarity to lead your branch with confidence while working within an engaged and capable senior leadership team.


Key Qualifications

* Proven People & Cultural Leader – extensive experience leading sizeable teams or business units with a strong track record of guiding people through reform and cultural change.
* Collaborative Mediator & Influencer – exceptional communicator and negotiator able to influence stakeholders at all levels to achieve shared objectives; skilled in mediation and problem‑solving.
* Strategic & Systems Thinker – substantial expertise in legal claims or business management, solutions‑focused, identifying opportunities, anticipating risks and presenting clear practical options to improve services for clients, stakeholders and the Victorian community.

Ready to put care in action? We'd like to hear from you.

Click apply to submit your Cover Letter and Resume. If successful you'll progress to a phone interview. All applicants will be advised of the outcome of their application.

For more information read the attached Position Description or contact Hannah Egan, Talent & Workforce Planning Partner, for a confidential discussion.

Applications will be accepted up until 11:55 pm on Sunday 28 September 2025.


A safe place to work

We're committed to the health, safety and wellbeing of employees. This extends to inclusion, diversity and accessibility in our employment practices and encourages Aboriginal and Torres Strait Islander people, people with disability, men, women, gender diverse and LGBTIQA+ people to apply for roles.


Child Safety

At the TAC we are committed to the safety of children and young people. For more information regarding our commitment to child safety please visit our website. This role will require you to have a valid Working with Children Check.


Current Employee Eligibility

* The employee has been in their current position for at least 12 months;
* Has attained at least a competency level 2 (for job groups 1‑5);
* Is not currently on a Performance Improvement Plan (PIP).

Required Experience: Senior Manager

Employment Type: Full‑time

Experience: Years

Vacancy: 1

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