Job Title: Communications Support Specialist
This part-time role is an excellent opportunity to utilize your exceptional communication and customer service skills in a proactive team environment at Northern Beaches Hospital.
About the Role
* Operate the hospital switchboard efficiently, handling all incoming and outgoing calls with accuracy.
* Provide timely assistance to patients and staff, utilizing polite, clear, well-spoken, and calm communication.
* Contact staff and emergency groups for code calls, ensuring seamless coordination.
* Perform routine clerical duties as required, supporting the operational efficiency of the switchboard.
Key Responsibilities:
* Previous experience in a high-volume call environment is highly desirable.
* Exceptional communication and customer service skills are essential for success in this role.
* Demonstrated ability to work autonomously and within a team is crucial for effective collaboration.
* Flexibility to work rotating shifts, including 24/7 roster, with a minimum of three shifts per week.
What We Offer
Northern Beaches Hospital provides a range of benefits to support your well-being, including wellness programs, discounted services, and salary packaging options.
As a valued member of our team, you will have access to ongoing training and development opportunities to enhance your skills and career progression.
Our Organization
Northern Beaches Hospital is a leading healthcare provider, delivering high-quality patient care and exceptional service to the local community. Our commitment to excellence extends beyond patient care, encompassing staff welfare, professional development, and community engagement.