Job Opportunity
We are seeking a dedicated and detail-oriented Night Auditor to join our team. As a critical member of our night operations, you will be responsible for creating a warm and personalized welcome experience for our guests overnight.
Key Responsibilities:
* Welcome late arrival guests and farewell early departures.
* Maintain the smooth operation of the hotel overnight, ensuring guest satisfaction and property safety.
* Take initiative to ensure positive interactions with customers.
* Actively resolve customer complaints and challenges.