About The Role
Our client is a successful residential builder established for over 30 years with a reputation for building quality homes. Currently building around 300+ homes per year, they have plenty of work in the pipeline for years to come.
We are seeking a dedicated Construction Customer Service Administrator to be the vital link between our clients and construction teams, ensuring a seamless and positive experience throughout the building process.
Responsibilities
- Act as the main point of contact for customers throughout the construction journey.
- Coordinate communication between clients, construction supervisors, and internal departments.
- Manage customer inquiries, updates, and feedback in a timely and professional manner.
- Maintain accurate records of client interactions and project progress.
- Assist with the preparation and distribution of contracts, variations, and other documentation.
About You
- Previous experience in a customer service or administration role, within the construction or residential building industry.
- Exceptional communication and interpersonal skills.
- Strong organizational and multitasking abilities with attention to detail.
- Proficiency in Microsoft Office Suite and experience with CRM systems (preferred).
- A proactive and positive attitude with a passion for delivering exceptional customer experiences.
What’s in it for You?
- Join a reputable and leading residential home builder with a supportive team culture.
- Up to $85k + super and long-term career development opportunities.
- Be a key part of delivering dream homes and enhancing customer satisfaction.
For any questions relating to this role or other opportunities with D&B; and our clients please contact Rebecca Rollison or, or click apply. Your application will be treated as strictly confidential.
Role details
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Other
- Industries: Staffing and Recruiting
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Location and dates: North Sydney, NSW, Australia; Sydney, NSW, Australia; North Ryde, NSW, Australia – diverse posting dates
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📌 Customer Service Officer
🏢 Design And Build Recruitment
📍 Sydney