We are seeking a reliable and organised Administration Officer to join our team on a part-time basis at our Underwood location.
This role is ideal for someone looking for consistent weekday hours with flexibility for additional work during busy periods. The position combines administration, customer service, order processing, and hands-on warehouse support, making it a varied and practical role within a small team environment.
Administration and customer service duties are the core focus of the role, with warehouse tasks assisting to support daily operations and ensure a productive workday.
Key Responsibilities
Administration & Customer Service
* Answer incoming phone calls and respond to customer enquiries professionally
* Provide customer service support via phone and email
* Accurately enter customer purchase orders into the system
* Raise invoices and administer customer orders
* Maintain accurate records and documentation
* Support general office and administration tasks
Warehouse & Operational Support
* Assist with picking and packing customer orders
* Sort, organise, and restock inventory
* Support general warehouse tasks as required
* Assist with order flow to ensure timely dispatch during busy periods
Hours & Flexibility
* Part-time position with a minimum of 3 hours per day, Monday to Friday
* Additional hours may be required during peak periods or when the business is short-staffed
* Flexibility is essential to support operational needs
Skills & Experience
* Previous experience in administration, customer service, or office support roles
* Experience with purchase orders, invoicing, or order administration is highly regarded
* Confident phone manner with strong communication skills
* Good attention to detail and accuracy
* Willingness to assist with hands-on warehouse tasks
* Ability to work independently and as part of a small team
Personal Attributes
* Reliable and punctual
* Organised and adaptable
* Positive, can-do attitude
* Comfortable switching between office and warehouse tasks
* Takes pride in working accurately and efficiently
Remuneration
* $32.50 per hour + super
* Paid above award
* Ongoing part-time role with opportunity for additional hours
Industry Disclosure
This role operates within the adult retail and distribution industry. Applicants must be comfortable working with adult products and brands in a professional business environment.
How to Apply
Please apply via SEEK with your resume and a brief cover letter outlining your relevant experience.