**ARE YOU PASSIONATE ABOUT CUSTOMER SERVICE AND HELPING PEOPLE FIND EXACTLY WHAT THEY NEED? - Working at UGG EXPRESS brings this experience together!**
If you want an exciting job with one of the largest UGG boots retail stores in the nation, join the growing UGG EXPRESS team! UGG EXPRESS PTY LTD provides customers with a large range of sheepskin products like UGG boots, sheepskin rugs, etc. We are searching for experienced and enthusiastic Casual Retail Sales Assistants to join our flexible support team in stores and contribute to their success.
As a Sales Associate, you will represent our store, interact with customers, and provide an excellent shopping experience. Your main responsibilities include but are not limited to:
- Proactively welcoming customers, providing friendly and professional service, and addressing their questions and needs.
- Understanding product features, styles, and sizes to offer correct advice to customers.
- Assisting customers in selecting suitable products, providing personalized recommendations based on their preferences and needs.
- Maintaining store displays and cleanliness, ensuring orderly product placement.
- Recording sales and inventory, assisting in managing stock levels.
- Handling return and exchange transactions and providing after-sales support.
**Qualifications**:
We are looking for Sales Associates with the following qualifications and skills:
- Strong interest in fashion and footwear products.
- Good communication and interpersonal skills, capable of establishing positive relationships with various customers.
- Proactive and positive, possessing sales skills and problem-solving abilities.
- Ability to work independently after training and manage the store.
- Able to work during busy shopping seasons with flexible work hours.
- Basic cashiering skills; experience with POS systems is a plus.
**Benefits**:
- Competitive salary package and promotion opportunities.
- Employee discounts, allowing you to purchase our products at more affordable prices.
- Training opportunities to learn about fashion and footwear products.
- Good working environment and team atmosphere.
**Job Type**: Casual
Pay: $32.00 per hour
**Benefits**:
- Employee discount
- Salary packaging
Schedule:
- 8 hour shift
- Weekend availability
Supplementary Pay:
- Overtime pay
- Penalty rates
Application Question(s):
- Which days of weeks you are available for this role?
- Can you elaborate on your eligibility to work in Australia?
- What's your expected hourly pay rate?
- Do you have native or bilingual proficiency in any languages other than English?
**Experience**:
- Customer service: 1 year (preferred)
- POS: 1 year (preferred)
Work Location: In person