About the Company
Systems Administrator role in Brisbane, supporting a high-volume tribunal environment where reliable tech matters. You will be the go-to for day-to-day operational IT support, keeping case management systems, end-user devices, hearing room tech, and local networks running smoothly, while partnering with central service teams to resolve issues fast. Initial contract til May 30th, 2026, scope for extension.
About the Role
You will provide practical, responsive support to judicial officers and registry staff, owning issues through to resolution and keeping services stable.
* Provide operational IT support and timely troubleshooting for staff and members
* Perform daily admin tasks for on-prem and cloud-based case management systems
* Log, raise, and follow up service requests with support teams, then test and verify fixes
* Assist with monitoring and basic administration of virtual servers and in-house apps
* Support wired and wireless network troubleshooting across workspaces and hearing rooms
* Contribute to small assignments and projects aligned to team priorities
About You
You are a calm, hands‐on systems support person who can translate technical issues into plain language and keep multiple requests moving without dropping quality.
* Solid Windows 10 and Windows Server support capability
* Confident with Microsoft 365 tools (Teams, Outlook, PowerPoint, Word, Excel)
* Experience with remote support and collaboration tools (TeamViewer, WebEx, Zoom)
* Proven customer service mindset, prioritisation, and clear communication with non-technical users
* Helpdesk or recent IT support experience is highly regarded (not mandatory)
The Benefits
* Short term contract til May 30th, scope to extend.
* 5 days in office to get set up, then up to 3 days per week from home
* Varied work across support, systems admin, hearing room tech, and minor projects
* Exposure to a large environment with pathways to progress across business units
How to Apply
Please apply with current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Patrick Donnelly on Patrick.donelly@davidsonwp.com, quoting reference JN -032026-42659. Want to know more about Davidson? Visit us at www.davidsonwp.com
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