Field Service Engineer
Location: Melbourne (Victoria) with travel across Victoria and South Australia; occasional travel elsewhere in Australia.
Key responsibilities include:
* Performing preventive maintenance, upgrades, and repairs at customer sites.
* Managing customer relationships and providing support both in person and via phone.
* Completing service, expense, and weekly time reports.
* Responding to customer issues and seeing them through to resolution.
* Contributing to the team's focus on improving service delivery performance.
* Participating in ongoing training to up‐skill and enhance product knowledge.
* Participating in a rotating on‐call roster, including weekend and out‐of‐hours support as required.
What you'll bring:
* Experience servicing electronic and mechanical equipment in a field service, industrial, or technical environment.
* A good understanding of computers and Windows operating systems.
* Trade qualification as an Electronics Technician or similar, or a Restricted Electrical Licence.
* Experience supporting Linux‐based systems or networked equipment.
* Experience working with complex electronic systems, diagnostic tools, and technical documentation.
* Experience in aviation security, screening systems, or other critical infrastructure environments.
* Strong customer service and communication skills.
* A current driver's licence and the ability to travel across Victoria and South Australia, with occasional travel elsewhere in Australia, including at short notice where required.
* Australian citizenship and the ability to hold and maintain an Aviation Security Identification Card (ASIC).
Diverse Team Members, Shared Values and a Common Purpose
Leidos is an equal‐opportunity organization committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
Commitment to Non‐Discrimination
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.
Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
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