Overview
Accor Darwin, Northern Territory, Australia. Cooinda Lodge Kakadu is a unique resort nestled in the heart of Kakadu National Park, Northern Territory, Australia. Under Accor's Hotel Management Agreement in partnership with the Djigardaba Enterprise Aboriginal Corporation, it offers guests a gateway to explore the UNESCO World Heritage-listed park. The lodge provides a variety of accommodations, including lodge rooms, eco-tents, and camping sites, along with amenities such as two swimming pools, restaurants, bars, a general store, and access to Yellow Water Cruises and the Warradjan Cultural Centre. Cooinda Lodge Kakadu is committed to Indigenous employment and to fostering a diverse and inclusive workplace.
Job Title
: Tours Guide Assistant
Location: Kakadu region, Northern Territory, Australia
Responsibilities
Assist with tour readiness by cleaning, refueling, and detailing vehicles and vessels to ensure safety and presentation.
Support guest onboarding processes, including compliance with permit conditions and safety procedures.
Provide operational support to the Tours team and assist with guiding activities as trained and qualified.
Deliver tourism experiences that increase visitor numbers and extend visitor stay, upselling other services and facilities of the property/park to visitors and guests at all opportunities.
Qualifications
Essential
1-2 years of successful experience in a similar role or front of house operations with a focus on guest satisfaction.
Ability to perform physical duties including cleaning, refueling, and equipment handling.
Excellent interpersonal and teamwork skills with a strong guest service focus.
Driver's license.
H Endorsement and Light Rigid License or higher.
Legal right to work in Australia.
Desirable
Familiarity with Respax reservation systems.
Kakadu Knowledge for Tour Guides accreditation.
Previous experience in tour operations, tourism, or remote area work.
Passion for Indigenous culture, natural environments, and sustainable tourism.
Additional Information
Cooinda Lodge Kakadu offers staff accommodation and meals in office, ensuring a comfortable and supportive work environment. The organization is an equal opportunity employer, with opportunities to work in one of Australia's most iconic locations and to contribute to Indigenous employment and development initiatives in partnership with the Indigenous Land and Sea Corporation.
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📌 Tours Guide Assistant
🏢 Accor
📍 Darwin