The Newcastle Paediatric Clinic – New Lambton Heights NSW
About the role
You will be a joining a team of secretaries sharing duties in a friendly, customer-focused environment.
We are looking for a new team member to work up to 4 shifts a week, in a permanent capacity, with availability to start immediately.
You will need experience in liaising with doctors, patients and families and have a demonstrated ability to work as part of a team, & independently for part of each shift. A high level of organization & multi-tasking, computer, typing & telephone skills is essential.
A minimum of 2+ years of medical reception experience is required for this position.
Experience with arranging and supporting telehealth is highly desirable.
Roles include:
* Meeting/greeting of patients & families in a courteous, respectful & friendly manner
* Answering telephones
* Taking messages
* Scanning of documents
* Receiving, distributing and sending mail
* Daily banking reconciliation
* Booking appointments
* Billing of patients
* Ensuring adequate supplies of stock and equipment
* Setting up consultation rooms
Other housekeeping & administrative duties may be requested at times.
Benefits and perks
Above-award wages are offered to permanent staff. Casual pay rates will be in accordance with Schedule C of the relevant award.
Annual, sick and family leave entitlements according to the relevant award (Health Professionals and Support Services Award 2020)
Support and training in our systems & processes will be offered, and you will be working in a friendly, close-knit, supportive environment.
You will be working in a central, accessible part of Newcastle.
Skills and experience
Experience using medical software (Genie) and Medicare billing.
Banking reconciliation skills within Genie is highly regarded.
A current Working with Children check is required prior to commencing employment.
Being willing and able to provide cover for sick & annual leave.
Australian citizenship is required for this position.
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