Are you passionate about student recruitment and helping creative individuals pursue their educational goals?LCI Melbourne, a globally recognised institute of higher education in art, design, and entrepreneurship, is seeking a dedicated Admissions Advisor to join our growing team. This is a fantastic opportunity to play a pivotal role in shaping the future of student admissions and contributing to the growth of our creative community.As LCI Melbourne continues to expand, we require a proactive and results-driven individual to support our admissions efforts, engage prospective students, and build relationships with key stakeholders. This role is integral to maintaining a culture of student-centred excellence and fostering a vibrant, inclusive learning environment.Admissions Advisor Position SummaryThe Admissions Advisor plays a key role at LCI Melbourne (LCIM), supporting the Admissions function with secondary school student recruitment efforts, conversion activities, brand awareness initiatives, and lead generation. Reporting to the Director of Admissions, the Admissions Advisor collaborates closely with LCIM team members and staff across the international LCI network to help the Institute achieve its growth objectives. The role requires a motivated individual who contributes to both strategic and operational initiatives, promoting LCI's brand and courses to prospective students, secondary school teachers, and creative communities.The ideal candidate:Thrives in a dynamic, fast-paced, and goal-driven environment.Possesses a strong customer service focus.Embraces global challenges and consistently aims to meet or exceed targets with a positive, can-do attitude.Communicates effectively, engaging comfortably with diverse audiences.Is self-motivated, demonstrating creativity, rigor, and a willingness to take calculated risks in pursuit of growth.This is a student-facing and account management role, requiring a collaborative individual to assist the team in developing, implementing, evaluating, and refining customer-driven strategies for LCIM.Key Roles and Responsibilities:Drive student recruitment initiatives, including organising presentations, tours, and workshops for both domestic and international students and their influencers (e.g., career advisors, international agents, parents, teachers, etc).Be a key point of contact and account manager to a network of students, schools and agents.Provide informed advice to domestic and international students, including regarding prerequisites, admission processes, credit, pathways and scholarships.Contribute to global admissions strategies and implement activities to increase lead-to-student conversion.Present to diverse audiences, including to large groups, within intimate settings, or virtually.Utilise and maintain a CRM database to efficiently track student and secondary school interactions.Generate detailed reports on admissions trends, leads, and results to support continuous improvement of established processes.Collaborate with the Marketing team on strategies and activities, including planning events, publications, and nurture communication.Actively participate in and contribute to strategic priorities across the business.Skills, Knowledge and AttributesStrong communication, customer service, and interpersonal skills.Excellent professional, organisational and time management skills.Proven ability to develop and manage policies, systems, and procedures.Proficiency in implementing and updating data-management systems and processes.A commitment to providing exceptional service and attention to detail in managing client relationships.Creative problem-solving skills for generating cost-effective admissions solutions.A strong team player, capable of collaborating across cross-functional and global teams.Genuine commitment to educational excellence and alignment with LCIM’s values.Proficiency in Microsoft Office and CRM software.Experience in customer service, admissions or marketing within an educational context is desirable.Qualifications required for this position:An undergraduate degree in marketing, communication, or a related field, OR a combination of relevant education and significant experience.Additional requirements and information:Must hold or be willing to obtain and pass a Victorian Working with Children Check.Must hold a current Victorian driver’s license.Willingness to perform manual tasks (e.g., loading/unloading promotional materials).Flexibility to work early mornings, evenings, or weekends, with time-in-lieu provided when necessary.For more information about LCI Melbourne and our courses, visit our website at www.lcimelbourne.edu.au.For further information or an informal discussion about this role, please contact Daniel Polidano, Director of Admissions: (emailprotected) .Closing Date: 29 May 2025Note: Only shortlisted candidates will be contacted for an interview.How do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.Your application will include the following questions:How many years' experience do you have as an Admissions Adviser? Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Which of the following Microsoft Office products are you experienced with? How many years' experience do you have in a client services / account management role? How many years' experience do you have in a marketing role? Do you have a current Working With Children (WWC) Check?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.Researching careers? Find all the information and tips you need on career advice.
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