Great role for someone starting or building their admin/customer service career Are you looking to kick-start your career in a supportive and fast-paced office environment? Our client is seeking an enthusiastic and reliable Customer Service Assistant to join their friendly team in Epping. This full-time permanent role offers a fantastic entry point into a broad, dynamic business. You'll be the first point of contact for customers and play a vital role in keeping operations running smoothly by supporting various teams across the business - from admin to warehouse and sales. Your Key Responsibilities Will Include: Handling customer enquiries via phone, email, and face-to-face Entering customer orders and invoices accurately and efficiently Monitoring and supporting online ordering platforms Greeting and assisting visitors at reception Managing calendars, scheduling appointments, and taking messages Coordinating incoming and outgoing mail and daily postage Typing correspondence, filing, and archiving documents Delivering outstanding customer service to both internal and external stakeholders Providing general administrative support to office, sales, and warehouse teams What You'll Bring to the Role: Some experience in administration, retail, hospitality, or customer service is highly regarded (but not essential) A friendly, can-do attitude and willingness to learn Strong communication skills and a professional phone manner Ability to work in a fast-paced environment, multitask, and stay organised Good attention to detail and a proactive mindset Confidence using Microsoft Office and learning new systems Why You'll Love This Role: Work in a welcoming, collaborative environment Exposure to multiple areas of the business - a great foundation for future career growth Inclusive and diverse workplace that values people and potential Convenient location with on-site parking available Apply Now If you're ready to take the next step in your career and be part of a team that values enthusiasm, reliability, and great service - we'd love to hear from you.