About this role: Administration Support Specialist
This is a key position within our organization, providing vital administrative support to ensure the smooth operation of our daily activities.
The successful candidate will be responsible for maintaining accurate records, performing data entry tasks, and handling general administrative duties. This will involve working closely with staff members, residents, and their families to provide excellent customer service and maintain a welcoming environment.
Main Responsibilities:
1. Reception Duties: The Administration Support Specialist will serve as the first point of contact for incoming calls and visitors, ensuring that all queries are handled efficiently and effectively.
2. Data Management: They will be responsible for inputting and maintaining accurate records, adhering to internal and external reporting requirements.
3. General Administrative Tasks: The successful candidate will perform various administrative tasks, including filing, word processing, minute-taking, and photocopying, ensuring that these tasks are completed promptly and accurately.
4. Customer Service: They will engage with staff, residents, and their families, offering assistance and ensuring a positive experience.
5. Roster Management: The Administration Support Specialist will manage a roster of staff members, ensuring that their needs are met and that they have the necessary resources to perform their duties effectively.