Our client is a global technology, consulting, and engineering partner advancing the national infrastructure that society depends on. Their mission is to empower energy, utilities, and national infrastructure providers to deliver safer, smarter, and more resilient operations. Backed by leading investors, they combine deep domain expertise with engineering excellence and digital innovation to deliver measurable impact. Their solutions include NNNCo's national‐scale IoT networks, EAD's turnkey renewable and grid energy systems, Digital Twin Simulation for real‐time predictive optimisation, and N2N's connected infrastructure platform for end‐to‐end asset intelligence. They help operators modernise, connect, and optimise national systems to meet performance, compliance, and net‐zero goals without compromise.
The Role
This role is responsible for developing a deep understanding of the client's challenges and aspirations which enables project opportunities to be identified, which contribute to the financial growth of the account.
The role will create and maintain key client relationships within the technology space, ensuring the company Brand remains highly respected and that the business is the 'trusted advisor' to the client.
Success in this role will be measured through service quality, project delivery, financial value of the account, growth of the account, employee satisfaction and overall client satisfaction.
Key Responsibilities
* Build strong, long‐term relationships with key client decision‐makers through a consultative approach that fosters trust, facilitates information exchange, and influences strategic decisions.
* Proactively develop and execute growth plans for each account to maximize long‐term value.
* Collaborate closely with product teams to represent client needs, ensuring our services and solutions remain relevant and impactful.
* Take ownership of delivery quality by working closely with capability teams to meet and exceed client expectations.
* Lead the development of proposals and contracts with the support of our delivery teams, ensuring alignment with client goals.
* Be accountable for the financial health of each account, including forecasting, budgeting, and profitability.
* Monitor performance against service level agreements (SLAs), identifying and addressing any emerging risks or issues.
* Lead, resource, and motivate the team, fostering a high‐performance culture and supporting professional growth through coaching and development.
* Define clear accountabilities and decision‐making authority across the team, driving a culture of ownership and results.
Requirements
* Confident communicator and influencer, capable of building trusted relationships with stakeholders at all levels, both internally and externally.
* Proven ability to identify growth opportunities, shape solutions, and convert them into profitable outcomes.
* Focused on achieving outcomes that drive measurable business value for both clients and the organization.
* Proven experience in client/account management, business development, or delivery oversight.
* Strong commercial acumen with the ability to identify growth opportunities and deliver profitable outcomes.
* Excellent stakeholder management and relationship‐building skills.
* Sales experience within the technology sector is a must.
* Previous exposure to working within utilities or renewable energy.
* Bachelor's degree in business, Commerce, Engineering, IT, or related discipline.
Next Steps
For more information, please hit apply or contact Clint Allen on or 08 6182 2675
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