Who we are
Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.
We're a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.
In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.
Backed by nearly $100 million in funding, we're growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.
What you'll do
* Create illustrated assets and visual components for web and product (icons, hero illustrations, abstract UI patterns, lifework art).
* Act as a creative bridge between Brand and Product: translate brand concepts into component-friendly visual systems and support product execution in the brand team.
* Support campaign and launch work with artwork, compositional explorations, and library-ready assets.
* Work with senior designers to iterate on visual direction and help evolve our illustration and iconography systems for scale.
* Experiment with 3D or mixed-media approaches when appropriate; 3D experience is a plus, not required.
What we will look for
* 1–3 years professional experience in graphic/brand/product design, or an outstanding graduate portfolio.
* Strong illustration skills and an eye for composing visual ideas that can be translated into reusable components.
* Experience designing for digital: Figma plus Adobe Creative Suite; familiarity with motion tools (After Effects, Lottie) preferred.
* An experimental mindset: you enjoy merging art and design to create distinct visual language.
* Collaborative spirit: you'll work across product, marketing, and engineering to ensure designs are feasible and effective.
* Bonus: basic 3D or prototyping experience (Blender, Cinema 4D, Spline) — valuable for teams exploring richer visual textures.
The way we work
1. Build to Last
We design for safety and reliability so clinicians, patients, and our teams can trust what we build every day.
2. Own Your Practice
Ideas rise on merit, not title, and everyone shares responsibility for the standards we set together.
3. Move Fast, Stay Steady
We move quickly but never at the cost of trust. Progress only matters if people can depend on what we make.
4. Make Others Better
Honest feedback, steady support, and shared growth keep our teams improving together.
Why you will flourish with us
* Flexible hybrid working environment, with 3 days in the office.
* A generous personal development budget of $500 per annum
* Learn from some of the best engineers and creatives, joining a diverse team
* Become an owner, with shares (equity) in the company, if Heidi wins, we all win
* The rare chance to create a global impact as you immerse yourself in one of Australia's leading healthtech startups
* If you have an impact quickly, the opportunity to fast track your startup career!
Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and welcome all applicants as we're committed to promoting a culture of opportunity for all.
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