About the Hotel
Beyond Welcoming Guests, It's Ultimate Stay Creator at DoubleTree by Hilton Perth Waterfront.
Situated in a prime position on the edge of the stunning Swan River, the hotel adjoins Barrack Square and the Elizabeth Quay precinct. The 229‐room hotel boasts stunning panoramic river and city skyline views. This stylish full‐service hotel is home to Reel Kitchen, 18 Knots Rooftop Bar, and picturesque banquet facilities.
Awards and Recognitions
DoubleTree by Hilton Perth Waterfront was honoured with the prestigious Superior Accommodation Award from the Australian Hotel Association of Western Australia (AHA WA) in 2023. In the same year, Reel Kitchen received the Contemporary Cuisine Award, followed by the WA All Abilities Award and the WA Guest Services Team Award in 2024.
Why Work Here
Welcome to A World of Opportunities. We can coach, train and develop you to help find your passion, whether it is your first role in hospitality, or you are ready to take that next step.
Benefits
Grow your Career – your next position could be as a Team Leader or Supervisor.
Personal Development programmes are designed to support you at every step of your career with our own Learning and Development Manager based at the hotel.
Smart uniform provided and laundered.
Team Member Travel Program: discounted hotel nights from $70 per night around the world with GO HILTON!
Complimentary fresh and healthy meals when on‐duty catering.
A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com).
25% off Food and Beverages (subject to individual outlets).
A chance to unlock the great wellness benefit with Fitness Passport.
Modern and inclusive Team Members areas.
Recognition non‐stop all year long!
Responsibilities
* Crafting Memorable Moments: The magic of guest relations and exceptional customer service!
* A Hospitality Specialist who represents Hilton's brand values through warm and welcoming guest interactions.
* Mastering the art of auditing and database wizardry, complete with record‐keeping magic.
* Ensuring peace of mind through vigilant safety and security measures.
* Swiftly addressing guest inquiries and special requests with tailored solutions.
Qualifications
* Proven track record in a comparable position with flexible weekend and overnight availability.
* Have at least 12 months of full Australian working rights with no hours restrictions, and reside in the Perth Metropolitan Area.
* Confident and bubbly personality, with an aptitude for hospitable service, leadership, teamwork, and patience.
* Strong English writing, reading and speaking communication, with a bonus for those who are multilingual.
* Tech‐Savvy precision and confidentiality: Mastering technology with a keen eye for detail and data security.
* A problem‐solver and have the zest to make things right for our team and our guests.
Who We Are
Hospitality Integrity Leadership Teamwork Ownership Now. Be careful – Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.
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