Care Partner – Illawarra Region
This is a 12‐month fixed‐term opportunity. In this role you will provide tailored case management that enables older Australians to remain living independently in their homes. You will work closely with clients, families and care workers to ensure services are sustainable, effective and aligned with their goals and wellbeing.
Responsibilities
* Provide comprehensive case management tailored to each client's unique needs.
* Conduct assessments and coordinate home care services, products and assistive technology.
* Ensure compliance with policies, program requirements and aged care legislation.
* Maintain accurate and timely documentation of all case management activities.
* Build and foster strong relationships with clients, families, health professionals and other stakeholders.
* Support clients in managing their budgets to ensure accurate service allocation.
* Guide and support care workers, providing feedback and monitoring performance.
Qualifications
* Certificate IV in Aged Care, Community Services or equivalent (minimum).
* Previous experience in Home Care, Community or Aged Care.
* Sound understanding of client‐centred service delivery and care coordination.
* Strong communication, relationship‐building and problem‐solving skills.
* Intermediate computer skills, including MS Office.
* Current NSW driver's licence (and willingness to travel across the region).
Preferred Qualifications
* Diploma in Case Management (desirable).
* Experience supporting clients under the Aged Care Quality Standards.
Benefits
* Salary packaging – increase take‐home pay by paying less tax.
* Ongoing professional development and training opportunities.
* Fitness Passport – discounted gym membership for you and your family.
* Treehouse rewards programme – retail, accommodation and entertainment discounts.
* Employee Assistance Programme for confidential counselling and wellbeing support.
We value diversity and welcome applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, abilities, genders and cultural backgrounds.
We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
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