Customer Service Consultant Role
We are seeking a highly skilled and motivated Customer Service Consultant to join our team. As a Customer Service Consultant, you will be the first point of contact for our customers, providing exceptional customer service and support via phone.
Key Responsibilities:
* Provide excellent customer service and support via phone
* Resolve customer complaints and concerns in a professional and timely manner
* Work collaboratively with internal teams to resolve customer issues
* Meet or exceed sales targets and customer satisfaction metrics
Requirements:
* Exceptional communication skills, both verbal and written
* Ability to think on your feet and solve problems quickly
* Passion for technology and commitment to ongoing learning and development
* Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer:
* Fully paid training program to ensure you have the skills and knowledge required to excel in the role
* Opportunities for career advancement and professional growth
* Competitive salary and benefits package
* Supportive and collaborative team environment
About Us:
We are a dynamic and growing organisation committed to delivering exceptional customer service and support. We offer a range of exciting opportunities for individuals who are passionate about customer service and technology.