A great opportunity to deliver high-quality IT Support in a dynamic scientific environment
Your new company
Work for Australia's national leader in research and innovation, dedicated to solving the country's greatest challenges through science and technology, committed to fostering a culture of excellence, inclusion and sustainability.
Looking for an on-site support officer to join the team on a 6-month contract.
Your new role
As an IT Support specialist, you'll play a key role in enabling scientific research by providing both on-site and remote technical support.
* Provide hands-on support for hardware deployment, network patching, and software troubleshooting.
* Deliver remote support using modern tools to resolve incidents and fulfil requests.
* Collaborate with technical teams to apply known solutions and escalate complex issues.
* Maintain strong client relationships and contribute to a culture of service excellence.
* Mentor junior staff and contribute to team development.
* Ensure compliance with safety, diversity, and organisational values.
What you'll need to succeed
* Demonstrated a few years of experience working in a similar role as an IT Support officer
* Experience supporting Mac and Linux systems.
* Australian citizenship and eligibility for security clearance.
* Strong communication skills and a customer-first mindset.
* Proven ability to manage competing priorities and solve technical problems.
* Professional and respectful behaviour in collaborative environments.
What you'll get in return
* Be part of a team that supports national scientific innovation.
* Work in a collaborative, multidisciplinary environment.
* Opportunities for skill development and career growth.
* Make a meaningful impact by enabling research that matters.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Lovlin.Rashmi@Hays.com.au, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.