Operations Manager
The Operations Manager plays a critical role in leading and managing the operational aspects of an organization. This includes overseeing the strategic and day-to-day operations, ensuring resources and operational requirements are appropriately managed to meet service delivery agreements and key performance indicators.
Key Responsibilities:
* Develop and implement operational strategies to enhance service delivery and efficiency.
* Collaborate with cross-functional teams to ensure alignment with organisational goals and objectives.
* Motivate and guide operational staff to meet operational and organisational objectives.
* Cultivate strong relationships with stakeholders to drive business outcomes and improve customer satisfaction.
* Identify, assess and mitigate potential risks through the development, delivery and review of the operational risk management plan.
This is a challenging yet rewarding role that requires strong leadership and interpersonal skills. If you have experience in operational management and are passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.