Greyhound Australia is the country's only national coach company and has proudly connected Australians for over 110 years. In 2023, we began an exciting new chapter as part of the Entrada Travel Group, expanding our travel and tourism operations across Australia and New Zealand.
We're focused on the future and proud to be ambassadors of the beautiful country we share and explore every day. When you join us, you don't just see Australia—you feel the heart of Australia and now is a fantastic time to join our growing organisation!
About the Role
Greyhound Australia is seeking a reliable, hands‐on Coach Cleaner & Freight Assistant to join our Alice Springs depot on a part‐time or casual basis. This role combines freight customer service and handling with coach cleaning and general depot/yard duties.
If you're safety‐focused, organised, and enjoy a mix of customer interaction and practical work, we'd like to hear from you.
Key responsibilities
Freight support and customer service:
* Provide high quality service to customers by building rapport, understanding needs and recommending/selling suitable freight products
* Answer enquiries, provide advice on freight options and complete required documentation
* Sort, package, consign and deliver freight accurately, ensuring it is distributed to the correct location
* Prepare invoices, take payments and ensure transactions are accurately recorded (including end‐of‐day banking)
* Ensure compliance with freight restrictions, guidelines and company policies
* Recommend improvements to freight processes and products and support a positive team culture
Coach cleaning and yard duties
* Clean and maintain coaches to support customer satisfaction, health and safety
* Maintain clean work areas including cleaning bay, stores and depot
* Stock control of cleaning products and consumables
* Maintain presentation of company equipment and assist other staff as required
* Manage lost property in line with company policies
Please note that you will be required to regularly work night shifts and weekends as part of these roles.
The Person
To be successful in this role you will need:
* HR class licence
* Manual handling capability and a strong safety mindset
* Strong attention to detail and time management skill
* An unwavering safety focus
* Flexibility to provide holiday relief as required
* The ability to work weekend and evening shifts
You will be a motivated and enthusiastic individual who is passionate about relationship building and is ready to live and breathe our values:
* Be safe
* Be accountable
* Enjoy what you do
Greyhound Australia - Coach Cleaner & Freight Assistant - Alice Springs • 12 Ghan Road, Alice Springs, Northern Territory
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