Vice President, Application Support & Engineering, Market Risk Technology, Sydney, Australia Sydney, Australia To proceed with your application, you must be at least 18 years of age. Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-apac/job/Sydney/Vice-PresidentApplication-SupportEngineeringMarket-Risk-TechnologySydneyAustralia\_26017356) Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-apac/job/Sydney/Vice-PresidentApplication-SupportEngineeringMarket-Risk-TechnologySydneyAustralia\_26017356) Refer a friend To proceed with your application, you must be at least 18 years of age. Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-apac/job/Sydney/Vice-PresidentApplication-SupportEngineeringMarket-Risk-TechnologySydneyAustralia\_26017356) Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-apac/job/Sydney/Vice-PresidentApplication-SupportEngineeringMarket-Risk-TechnologySydneyAustralia\_26017356) Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Background: The role is for a Production Support senior team member supporting the Market Risk Suite of Applications used in Asia. Market risk team manages a suite of applications that calculate the impact of market movement for assets under management. Person is required to work closely with the local ASIA risk managers, internal business teams, application development team, quality assurance team, and other technology partners (DBAs, SAs, etc.) to provide the production support of market risk applications. Typical activities of the production support and management include but are not limited to: application and batch monitoring and health check to assure system availability and stable performance, production incident management, trouble-shooting application performance issues. In carrying out the production duties, associate need to follow the bank's production processes and guidelines and document technical details both for the benefit of team knowledge sharing and for production audit requirements. Responsibilities: Application Support and Maintenance Event Management (Monitoring and Alert life cycle Management) Business Continuity Planning and Execution Incident Management Problem Management Known Error Management Service Request Management Release Management Change Management Configuration Management Relationship/Stakeholders Management Business Readiness/Pre Market Checks Compliance/Audit/Regulatory Knowledge Management Business Support Management Batch/Feed SLA Management Application and Platform Onboarding Capacity, Performance and Resiliency Management Tools Development & In-house Projects Required Skills: Graduate degree. Preference: Computer Science or Electronics 10 years of relevant technology experience Unix & SQL Scripting languages such as Unix Shell scripting, Perl scripting etc., Investment banking experience is an added advantage Python (added advantage) Tableau (added advantage) Monitoring Tools: Exposure to Geneos ITRS, Dynatrace, Splunk, Grafana, Kibana, Cribl, IBM AIOps, and Netcool. Desired Skills: Programming experience (in one or more languages) Site Reliability & Engineering (SRE) experience Exposure to AI and AI-enabled tools Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your "Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) " poster. 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These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. 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