Join to apply for the Sales & Service Officer role at HCF Australia4 weeks ago Be among the first 25 applicantsJoin to apply for the Sales & Service Officer role at HCF AustraliaGet AI-powered advice on this job and more exclusive features.Direct message the job poster from HCF AustraliaAs a Branch Member Consultant at HCF, you'll be the face of Australia's largest Not-For-Profit Health Fund! Your personal touch will help guide our members in making informed healthcare choices.This full-time position is based in our HCF Doncaster Branch, and is a maximum term contract for a period of up to 18 months.ResponsibilitiesEmbrace face-to-face and telephone needs-based selling, highlighting our diverse range of health, life, and other insurance products. This may also include opportunities to broaden your business development skills outside of the HCF branch and in your local community.Ensure resolutions to our members' problems that go beyond expectations.Maintain the accuracy of our membership information in accordance with organisational policies and procedures.About youPossess a keen drive to make a difference in members' lives, with experience in needs-based selling being highly desirable.Proven background in customer service environments, with the ability to build rapport quickly and confidently.Quick to grasp complex computer systems.Thrives in a collaborative team environment.Adaptable to evolving work practices and needs.About HCFAt HCF, our purpose is to bring our human touch to healthcare. Since 1932 we've been putting our members and their health first. As Australia's largest not-for-profit health fund, we cover over 1.9 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.Purpose-driven passionWe're united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.Wellness and work-life balanceWe'll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:* 50% subsidy on HCF hospital and/or extras cover* 18 weeks of parental leave for all new parents* Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more* Discounts on HCF's products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.Collaboration and inclusivityWe embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.Continuous learning and growthWe believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.Next stepsIf you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition - peopleservices@hcf.com.au to discuss.We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionCustomer ServiceIndustriesInsuranceReferrals increase your chances of interviewing at HCF Australia by 2xGet notified about new Sales And Service Specialist jobs in Doncaster, Victoria, Australia.Tiffany Service Center Coordinator | Full-time | MelbourneMelbourne, Victoria, Australia 5 days agoCustomer Service Support Staff - MelbourneMelbourne, Victoria, Australia 4 days agoNoble Park, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 1 week agoCustomer Service Support Staff - MelbourneMelbourne, Victoria, Australia 3 hours agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 4 weeks agoAccumulation and Retirement Services SpecialistMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 5 days agoProject Officer, Office of the Executive DirectorSouthbank, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 6 days agoService Coordinator (Maternity Coverage)Melbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 2 weeks agoParkville, Victoria, Australia 17 hours agoMelbourne, Victoria, Australia 1 week agoMulgrave, Victoria, Australia 2 weeks agoExecutive Assistant - Permanent Fulltime (Burwood East)Melbourne, Victoria, Australia 2 weeks agoBuilding Service Worker (Shift I), Newport Mill MS, 4hrs/12mo, Ad Closes 5/8/25Kensington, Victoria, Australia 1 day agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoCarnegie, Victoria, Australia 12 hours agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 4 weeks agoMelbourne, Victoria, Australia 3 months agoMelbourne, Victoria, Australia 6 hours agoMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 18 hours agoMelbourne, Victoria, Australia 6 days agoSouth Yarra, Victoria, Australia 6 days agoMulgrave, Victoria, Australia 2 weeks agoWe’re unlocking community knowledge in a new way. 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