Job Overview: As a key member of our team, you will play a vital role in delivering exceptional customer experiences across various banking services. This exciting opportunity allows you to utilise your exceptional interpersonal skills and adaptability to meet the evolving needs of customers, while fostering a collaborative environment that promotes growth and development.
Job Description: In this dynamic role, you will be responsible for providing tailored financial solutions to customers, addressing their unique needs and goals through effective communication and education. You will have the autonomy to make informed decisions, leveraging your analytical skills to resolve complex issues and drive customer satisfaction. Additionally, you will contribute to enhancing customer engagement and advocacy by actively participating in and supporting bank initiatives.
Required Skills and Qualifications: Essential: Exceptional customer focus with retail experience, strong technical knowledge and digital literacy, ability to multitask and work effectively in a fast-paced environment. Desirable: Lending experience or willingness to progress to lending, sound understanding of compliance, excellent communication and interpersonal skills.
Benefits: At our organisation, we offer a range of benefits that support your career growth and well-being. These include access to health and wellbeing services, discounts on selected products and services, and flexible working arrangements that enable you to 'make work, work for you'. We celebrate diversity and welcome applications from everyone, promoting an inclusive workplace culture that reflects the communities we serve.