Delivering exceptional patient care and creating a welcoming environment is our top priority. As our Practice Manager, you will oversee the smooth operation of our practice, ensuring high-quality service delivery and outstanding patient experience. You will lead our team, support daily operations, and drive growth by maintaining a positive, collaborative culture.
About the Role:
* We are seeking an experienced professional to manage daily operations, appointment scheduling, staff training, and performance development.
* You will be responsible for promoting a positive workplace culture and upholding our reputation for friendly, personalized service.
* Key responsibilities include managing daily operations, appointment scheduling, inventory management, team leadership, staff training, rostering, banking, billing, invoicing, reconciliation, monitoring KPIs, financial performance, budgeting, forecasting, and supporting optometrists with clinical workflow.
Key Responsibilities:
* Daily Operations Management: Oversee the smooth operation of our practice, ensuring high-quality service delivery and outstanding patient experience.
* Team Leadership: Lead our team, motivate, and inspire them to achieve their best.
* Staff Training: Develop and implement comprehensive training programs to enhance staff skills and knowledge.
* Inventory Management: Manage inventory levels, ensure adequate stock, and minimize waste.
* Banking and Billing: Manage banking, billing, invoicing, and reconciliation processes.
* KPI Monitoring: Monitor key performance indicators, analyze data, and make informed decisions.
* Fiscal Management: Assist with budgeting, forecasting, and financial planning.
* Clinical Support: Support optometrists with clinical workflow, ensuring seamless patient care.
What We Offer:
* A dynamic and supportive work environment.
* Ongoing training and professional development opportunities.
* A competitive salary and benefits package.
* The chance to make a real difference in people's lives.