Job Description
A Regional Business Development Partner will play a key role in identifying and pursuing new business opportunities across our Home & Living, Community, Children's Services, and Therapeutics portfolios.
This is an instrumental role in promoting a positive customer experience while collaborating across all areas of the organisation to implement sustainable supports that empower people to live the life they want and choose.
A day in the life of this role…">
* Respond promptly to qualified customer enquiries and maintain accurate records from initial contact through to onboarding.
* Build and manage a customer pipeline and contact database.
* Coordinate application and onboarding documentation for new customers.
* Collaborate with internal and external stakeholders to ensure best practice outcomes.
* Establish strong relationships with customers, families, carers, service providers, and community members.
* Represent the organisation at networks and promotional events, sharing insights and learnings.
* Promote services to attract new customers and track enquiry outcomes for reporting.
* Identify regional opportunities and communicate them through clear reporting.
Required Skills and Qualifications
To be successful in this role, you will need:
* Tertiary qualification in Business Management or a related field.
* 3+ years' experience in business or customer service management.
* Proven background in customer-facing roles within values-driven organisations.
* Experience in cultural change and workforce capability building.
* Strong community engagement and relationship-building skills.
* Solid understanding of contemporary Disability Services and person-centred approaches.
* Excellent communication skills, adaptable to diverse audiences.
* Proactive, goal-oriented, and confident in decision-making.
* Skilled in managing multiple tasks, meeting deadlines, and working independently.
* High computer literacy and comfort with technology.
* Empathetic, customer-focused, and business-savvy.
* Experience in the Disability Services sector.
* Business development or sales experience.
* Strong business acumen and ability to connect with people from all walks of life.